Our BRONZE Support Package is set up with a base support cost per month, all remote support is covered within this cost servicing 5 Days a week then if an on site engineer visit is needed we will charge for the time spent with you, on site engineering is available to you 5 days per week within this agreement. This delivers your organisation a complete IT department. Say goodbye to your technical worries with our market leading IT support. Unleash the latest productivity boosting technology to improve your organisation’s efficiency. Let us take full responsibility for your IT – supporting, resolving, liaising with third party suppliers, and keeping you informed every step of the way; while you concentrate on doing what you do best.
No hidden costs or nasty financial surprises, guaranteed! The BRONZE agreement is billed on a straight forward, all inclusive monthly basis, enabling you to plan ahead and ensuring you get the best return from your IT investment.
Support Elements
Call now to discuss your IT requirements: 0845 262 7007 or email: hello@west-tech.co.uk
The Packages we offer are PLATINUM, GOLD, SILVER and BRONZE, select the links to see what's included in each.
To see high level monthly pricing please complete and submit details below.
Project Management
We can work with you to manage as much as you require to ensure your projects success.
IT Installation
Our Engineers will install all IT hardware from Network to PC's and create a patch record and image library to aid future support.
Audio Visual
Installation from single screens to large video walls, then monitor systems, support along with remote update of the content being shown.
Hardware Procurement, Warehousing & Staging
Our team work to obtain the best pricing for you and will hold your stock as needed.
IT Helpdesk & Monitoring
Following install our helpdesk offer 24 x 7 monitoring and support to ensure there is always someone at your disposal to resolve issues.
CCTV Install & Maintenance
Generally installing Axis cameras with Milestone software giving a high quality solution.
Structured Cabling
We run in both copper and fibre, terminate and fully certify to ensure your estate is operational.
Phone Systems Istall & Management of lines
Ordering lines for projects to take the headache away then installation of phone systems for your site or estate
Video Conference
Using Cisco SX10 technology and software to ensure you can have calls with up to 1000 users at a time.